Terms and Conditions
Operator Information
Win Matrix Pro is operated by STYLARIS LTD, a private limited company registered in the United Kingdom (Company No. 16684905). Our registered office is 2 Frederick Street, Kings Cross, London, United Kingdom, WC1X 0ND. Win Matrix Pro delivers a free-to-play social casino experience for players located in Australia. By accessing or using our services, you confirm that you are doing so from within Australia, agree to be bound by these Terms & Conditions, and acknowledge that you have read and understood them.
Eligibility
To participate in Win Matrix Pro and related services you must be at least 18 years old, reside in Australia, and be legally permitted to engage with social casino entertainment in your state or territory. By registering for an account, you warrant that the information you provide is accurate, complete, and can be verified if requested.
User Accounts
You are responsible for maintaining the confidentiality of your account details, including your username and password. Any unauthorized activity on your account must be reported immediately. We reserve the right to suspend or terminate accounts that violate these terms.
Purchasing and Ticketing
All purchases of virtual items or premium bundles are final and cannot be refunded or transferred. Virtual coins and rewards have no monetary value, cannot be redeemed for cash, and may only be used within the Win Matrix Pro platform. It is the player’s responsibility to review order details before confirming payment. Win Matrix Pro is not liable for errors resulting from incorrect entries or payment processing issues beyond our reasonable control.
Prize Distribution
Win Matrix Pro offers entertainment-only rewards such as virtual coins, cosmetic items, and leaderboard placements. These rewards are non-transferable, have no cash equivalent, and cannot be exchanged for real-world prizes or goods. We may update the rewards catalogue at any time to comply with Australian regulations or maintain platform balance.
Responsible Gambling
We encourage responsible play in line with Australian safer-gambling guidelines. Players can review their spending, set time reminders, and request temporary or permanent self-exclusion by contacting support. If you experience harm, please reach out to Gambling Help Online (gamblinghelponline.org.au) or call the National Gambling Helpline on 1800 858 858 for confidential support.
Limitations of Liability
Win Matrix Pro is not responsible for losses resulting from technical issues, unauthorized account access, service interruptions, or misuse of virtual items. To the maximum extent permitted under Australian Consumer Law, we provide the services “as is” and disclaim all warranties, express or implied. Nothing in these Terms affects any statutory guarantees that cannot be excluded under Australian law.
Modifications to Terms
We may amend these Terms & Conditions to reflect regulatory updates, product changes, or operational improvements. If a change is material, we will provide reasonable notice through the website or email. Continued use of our services after the effective date constitutes acceptance of the updated terms.
Contact Us
If you have questions about these terms, please contact us at Win Matrix Pro. Written correspondence can be directed to STYLARIS LTD, 2 Frederick Street, Kings Cross, London, United Kingdom, WC1X 0ND. Australian residents may also request escalation through the Australian Communications and Media Authority (ACMA) or their applicable state consumer affairs body if issues remain unresolved.
Company Details
Address: 2 Frederick Street, Kings Cross, London, United Kingdom, WC1X 0ND
Support: support@winmatrixpro.com